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Backup Solutions

The most important element of your network is something that is often ignored until it is too late. At McNallan Office Systems, we take backing up your network seriously. We have put together a 4 tier system to insure that your data is safe and your company will experience limited downtime in the event of a catastrophe.

Tier 1: (On-site)
90% of data loss is due to user error or hardware failure and not a major catastrophe such as a fire. Therefore, the Tier 1 backup is the backbone of a data loss prevention plan. It normally consists of a hard disk or set of disks that stay on-site at all times providing large storage capacity and high reliability. The Tier 1 backup is the most reliable and easily accessible part of a disaster recovery plan and will be used for most restore needs.
Tier 2: (Off-site)
For the unexpected catastrophe such as a total loss of a building, the Tier 2 backup consists of backups being rotated offsite nightly. This is also normally a set of hard disks that have the same data as the Tier 1 but do NOT stay on-site. No more than 1 drive should be in-office at any time to prevent total data loss in the event of a daytime disaster.
Tier 3: (Internet Backup)
A secure file transfer utility will be implemented to perform daily uploads of all modified or created files over the Internet to McNallan’s server. McNallan’s will check the content of these files daily which will verify the data is restorable. The cost of this service will depend on the amount of data that is being maintained on McNallan’s server. Tier 3 backups are an excellent choice for critical accounting files.
Tier 4: (Imaging)
An imaging utility will be configured to do an image of the server/workstation hourly/nightly for dramatically reduced downtime in the event the server/workstation has a problem large enough to warrant a reinstallation of the Operating System. This image can be restored easily to bring the affected machine back to an exact state it was in at the time of the imaging process. A large hard disk is recommended for storage of images.
Document & Testing: (Highly Recommended)
A spreadsheet will be provided for someone delegated to maintain it. They will need to fill out the file sizes of specific files; the drives used, and free space available on the drive they are using. Continued use of this spreadsheet is expected to prevent potential problems before it is too late. Testing of the backup by restoring files is highly recommended on a quarterly basis.

93% of companies that lost their data for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found themselves without data management for this same time period filed for bankruptcy immediately. (National Archives & Records Administration in Washington)